Privacy Policy

Effective Date: 01/01/2024

At Mateva, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, shipping and billing address, phone number, and payment details when you make a purchase.
• Browsing Data: IP address, browser type, and device information to improve website functionality.
• Communication Data: Any information you provide when contacting us via email or customer support.

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders.
• Improve your shopping experience and personalize content.
• Communicate with you about orders, promotions, and updates.
• Enhance website security and prevent fraud.

3. How We Protect Your Information

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. Payment transactions are securely processed through third-party payment providers.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

• Trusted third-party service providers (e.g., payment processors, shipping carriers).
• Legal authorities if required by law or for fraud prevention.

5. Your Rights & Choices

• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link.
• Access & Deletion: Contact us if you want to review or delete your personal data.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some website features may not work properly.

7. Contact Us

For any privacy-related questions, reach out to us at:
📧 Email: info@mateva.store

We reserve the right to update this policy at any time. Changes will be posted on this page.